Toni Klein is the Co-Founder and Digital Practice Lead of Klein & Partners. Bringing more than 25 years of experience in marketing in the software and telecommunications sectors, she is a recognized leader and coach in helping organizations with transformative and innovative marketing and digital strategies which focus on delivering an outstanding customer experience to acquire new customers and retain existing ones to keep ahead of the competition.
Recognized as a change agent, Toni has received numerous awards for her innovative approach and strategic guidance which ensures that the voice of the customer is front and center in all strategies. As an expert in the digital space, she provides insights to healthcare as a blogger and whitepaper contributor and participates on the Society for Healthcare Marketing and Development (SHSMD) digital task force.
She holds an MBA in Global Management from Thunderbird, School of Global Management with a focus on Latin America and consumer behavior. Toni also earned a Bachelor of Science Dual Degree in Marketing and Spanish Business Translations from Northern Illinois University.
In her free time, you can find Toni on the tennis court or watching a professional tournament (preferably in person!), reading the latest tips for cooking, exercising and shopping healthy, supporting the No Kid Hungry campaign, and playing “fetch” with the cats.